Curse

fusa · May 17, 2009, 08:54 PM // 20:54

Are you having bad weather when this happens? One placed I worked at had Verizon DSL, and whenever it rained the company would loose internet connection. It might have been due to bad wiring in the building. You can try doing ping -t to another site in the US and see if it is ok. Try ping -t 64.233.161.147 in cmd prompt and let it run for several minutes. Also are you sure you don't have someone else using your connection too? And if you use torrents try rebooting your router at least daily.

cebalrai · May 17, 2009, 09:19 PM // 21:19

Quote:

Originally Posted by fusa

Are you having bad weather when this happens? One placed I worked at had Verizon DSL, and whenever it rained the company would loose internet connection. It might have been due to bad wiring in the building. You can try doing ping -t to another site in the US and see if it is ok. Try ping -t 64.233.161.147 in cmd prompt and let it run for several minutes. Also are you sure you don't have someone else using your connection too? And if you use torrents try rebooting your router at least daily.

Nope it's been sunny and 50's lately. And like I said, with the old/slow ISP it worked fine.

Nobody else is poaching my connection. All my neighbors are very low-tech and wouldn't know how to get my pword or hack.

I've let the ping run for a while.

Sent 291 packets, 0% loss.
Min ping = 229 ms
Max ping = 248 ms
Average ping = 238 ms

note: when I ping www.google.com instead of the number, the ping is around 180 ms.

I'm getting an average ping of 118 ms from Yahoo.

fusa · May 17, 2009, 09:52 PM // 21:52

If you have any programs that might use up computer resources try closing them. But you should probably open a ticket with NCSoft. It might be a problem with a connection between your ISP and NCSoft's servers.

cebalrai · May 17, 2009, 10:10 PM // 22:10

Quote:

Originally Posted by fusa

If you have any programs that might use up computer resources try closing them. But you should probably open a ticket with NCSoft. It might be a problem with a connection between your ISP and NCSoft's servers.

Yeah I guess I'll have to open a ticket. Ugh, they're gonna tell me to do like 20 things I've already tried.

ne33us · May 18, 2009, 03:30 PM // 15:30

Quote:

Originally Posted by Vires Invictae

I think he was talking about the IP addresses after the set of 192.168's, the ANet ones below the category. I hope so, at least.

Because yes, if you're in America, then 192.168 is indeed in America.

In that case I'm sorry for the sharp remark, I'd understand better if I had seen the actual IPs (64.212.255.z, 67.16.224.z)

Quote:

Originally Posted by cebalrai

Thanks again for helping!

Here's my setup:

My-adsl-router
===========
phone-port = hooked at phone plug at wall
yellow port 1 = cable to My-wireless-router
yellow port 2-4 = Empty
Antenna = none

My-wireless-router
==============
phone-port = none
yellow port 1 = cable to My-adsl-router
yellow port 2-4 = empty.
Antenna = has two

I've tried switching the ethernet cable to different ports but no luck.

The cable connections sound fine.
So in your house you only use wireless access on your LAN.

You said ...
"192.168.2.1 is the address for the wireless router, not the DSL modem.
The wireless router is on the factory default. I tried turning the firewall off on it but no difference. "

That MIGHT NOT be so right.
Because it is the dsl router/modem that 'serves' your LAN (192.168.2.0/24) and it is the dsl router/modem that is responsible to 'forward' (NAT) the LAN's requests to ... the internet.

What I would like to hear (that would sound right to me) is something like this.

a) 192.168.2.1 IS my dsl-modem/router's IP (because it is the GATEWAY to the internet and it also serves as DHCP and DNS server, etc. etc.)

b) My wirelless router has been setup as "access point" and either has NO IP or has an IP like 192.168.2.22 (or anything different from .1) just for it's management.
My wirelless router is setup to 'forward' (dummy access point) requests 'from-to' my dsl modem/router without processing them in any way.

A missconfigured wireless router (access point) could be the source of latencies on your network.
For example if both the wireless router AND the dsl router/modem are 'set to default' and that means that both device have the IP 192.168.2.1 on their 'ethernet port' then .... troubles !!!

Please, do this test.
1) Shutdown the wireless router.
2) Use an ethernet cable and connect your laptop on the dsl router/modem.
3) test your internet connection (GW, tracert, ping, downloads, etc)

If the problem remains, your LAN configuration is OK and the problem might be on your ISP side.
If the problem disappears then ... good luck reconfiguring your LAN

Good luck !!

Quote:

Originally Posted by fusa

I didn't say anything about the location of the 192.168... addresses. He said he is in Japan, so that is where I assume he is located. The addresses after that are registered as addresses in the US, so his connection is going from Japan to US. Considering the distance that is 450 ping is normal.

Once again, sorry, I misread the word "after".

Please use the button instead of double posting. Or triple posting in this case.

cebalrai · May 18, 2009, 09:15 PM // 21:15

Well, like I said I already tried it not using the wireless router at all.

Lord Sojar · May 18, 2009, 10:06 PM // 22:06

Actually, pings from Japan should be about ~210-240ms, assuming fiber optic interconnects and rounded distance (taking into account curvature of the earth) Ping seems a bit too high too.

ANET needs to contact the hop that is the culprit here, and address it from that direction. Your ISP can do the same.

Painbringer · May 19, 2009, 03:32 PM // 15:32

Is it Yakota AFB ?? If so howdy I was there the summer of 93' great place lots of fun and great people.

Back on topic

You are on a military base. Residential or not it still is the US Government. Are you sure there is not additional monitoring going on? I would not be surprised if before your message leaves the base it is scanned looking for attachments pictures etc... And info coming in is probably looked at as well. On your base you probably have expensive airplanes that have secret stuff on them. And to protect leaks from happening they will be looking for this.

ne33us · May 19, 2009, 05:56 PM // 17:56

Quote:

Originally Posted by cebalrai

Well, like I said I already tried it not using the wireless router at all.

As Rahja the Thief pointed out, Japan seems to be way too far (internet-wise) from the rest of us.

In fact every major Japanese ISP site I tracert'ed was over 300ms 'away' while everything else 'on the other side of the ocean' was bellow 150ms (I'm in Europe).

It seems that we were looking for a problem that ... wasn't there to begin with.

So, tought luck living in Japan.

Quote:

Originally Posted by Painbringer

Is it Yakota AFB ?? If so howdy I was there the summer of 93' great place lots of fun and great people.

Back on topic

You are on a military base. Residential or not it still is the US Government. Are you sure there is not additional monitoring going on? I would not be surprised if before your message leaves the base it is scanned looking for attachments pictures etc... And info coming in is probably looked at as well. On your base you probably have expensive airplanes that have secret stuff on them. And to protect leaks from happening they will be looking for this.

Even though on his opening post he said "Then the base switched to Verizon" which is misleading, He then told us that "No it's not the base network. It's Verizon for the residential units."
And he has pointed out that he called Verizon and "they say they don't see any problems on their end. They're sending a tech out to check my phone line".
Unless, he didn't call Verizon but the base personel, in which case, lol, there is another possibility that allows the "monitoring" oportunities you mention.

In fact I agree with you, I find it very hard to believe that a U.S.A military base does not enforce control on the internet access of it's residents.

It doesn't sound so ... "Patriot act" alike

cebalrai · May 19, 2009, 08:33 PM // 20:33

Quote:

Originally Posted by Rahja the Thief

Actually, pings from Japan should be about ~210-240ms, assuming fiber optic interconnects and rounded distance (taking into account curvature of the earth) Ping seems a bit too high too.

ANET needs to contact the hop that is the culprit here, and address it from that direction. Your ISP can do the same.

On the DSL we have in Japan, I get about a 100-180ms ping (when I can connect).

cebalrai · May 19, 2009, 08:37 PM // 20:37

What does monitoring have to do with anything? For one, GW always worked with the slower DSL provider that was giving me a 400k connection.

Secondly, there are LOADS of gamers that play from military bases just fine. I just tried playing the PS3 online and had no problems.

And yeah I called Verizon personnel not base personnel.

Misawa AB by the way

ne33us · May 19, 2009, 09:27 PM // 21:27

Quote:

Originally Posted by cebalrai

What does monitoring have to do with anything? For one, GW always worked with the slower DSL provider that was giving me a 400k connection.

Secondly, there are LOADS of gamers that play from military bases just fine. I just tried playing the PS3 online and had no problems.

And yeah I called Verizon personnel not base personnel.

Monitoring is usually a 'transparent proxy farm' which receives EVERYTHING and can FILTER anything.
'Transarent' means, no hop, no ping, no way to tell those machines are there. The only possible indication of their existance is the unexpected lag between two points.
I know that because I have seen such a configuration live on a school network (>11.000 schools) which was used for obvious reasons.

Don't get upset about all this "monitoring" talk. You know, everyone likes a good (bad) conspiracy theory now and then

If you were indeed in such or similar network configuration it could explain the extra hop I was seeing and it could explain why Anet's diagnostic tool does not report the proper (in my opinion) external IP.

Of cource, I can always be totally wrong, since I don't have hands-on on the problem, and there might exist some other scenario that eludes me.

As others have already said on this thread, it seems that because of your locataion (Japan) you won't ever (or in the near future) be able to see pings with less 250ms latency, on a clean line (no traffic).
In fact I was really surprised when I verified that sites in Japan (those I tested at least) are indeed so lag-ed !

Also, having a DSL connection at 3-5Mbps or even higher does not mean that your ISP has trully the capability to serve all it's clients at that speed.
Maybe, your previous ISP could be sane enough to provide services that they thought they would never let their customers down. And maybe your current ISP is providing services that they are not capable to provide with a decent quality.

Other than that, and as far as I'm concerned, I have failed to provide a solution for your GW problem.

Sorry for not being able to help you.